Privacy Policy

Last Updated: July 16, 2026

At Biomagna Pro® ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our device, or engage with our guided wellness protocols.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

Financial Information: Payment card details and billing information (processed securely through our third-party encrypted payment gateways; we do not store your full credit card numbers).

Transaction Data: Details about the protocols you select, purchase history, and device return tracking.

Technical & Usage Data: IP address, browser type, operating system, referring URLs, device information, and details of how you interact with our website.

2. How We Use Your Information

We use the information we collect to provide you with a secure, efficient, and customized experience. Specifically, we use your data to:

Process and fulfill your purchase of the Biomagna Pro® device and manage your selected protocol access.

Manage returns, evaluate returned hardware, and process refunds (subject to our 15% restocking fee).

Monitor protocol periods and handle automatic billing of the $79/month Extended Protocol & Maintenance Fee if a device is not returned within the designated grace period.

Provide customer support and troubleshoot technical issues via contact@biomagna-pro.com.

Process transactions securely through third-party financial services (such as Shopify Payments, Affirm, Klarna, or Afterpay).

Comply with legal obligations, prevent fraud, and enforce our Terms of Service.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third-party service providers who assist us in operating our business:

Payment Processors & BNPL Providers: We share necessary transaction data with processors (such as Shopify Payments, Affirm, Klarna, and Afterpay) to facilitate secure payments, credit checks, and installment plans.

Shipping & Logistics Partners: To deliver your Biomagna Pro® device and process your physical returns.

Compliance & Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and tracking pixels to analyze site traffic, customize your shopping experience, and optimize our marketing efforts. You can choose to disable cookies through your individual browser settings, though doing so may affect some functionalities of our store checkout.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures (including SSL/TLS encryption) to protect your personal information. While we take every reasonable precaution to secure your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction (such as California under the CCPA, or the European Economic Area under the GDPR), you may have the following rights regarding your personal data:

The Right to Access: You can request copies of your personal data.

The Right to Rectification: You can request that we correct any inaccurate or incomplete information.

The Right to Erasure (The "Right to be Forgotten"): You can request that we delete your personal data, subject to certain exceptions (such as active billing contracts for unreturned devices or tax/transaction bookkeeping laws).

The Right to Opt-Out: You can opt-out of marketing communications at any time by clicking "unsubscribe" in our emails.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

8. Contact Us

For questions regarding returns or to initiate a refund request, please contact us at:

​Biomagna Pro® Customer Support

Email: contact@biomagna-pro.com

Address: 8260 NW 7th St, Doral, FL 33166, USA